Wednesday, August 27, 2008

Identity Security

Last Friday I was doing our banking and bill paying. I noticed a weird comment on one of our credit card accounts requesting to verify charges. Ben immediately called and it turns out that the error was legit. Someone in the South used our card number on 2 purchases at the big W equaling $1500. CC flagged it as fraud since we never shop at that store. We have had amazing customer service with this situation (cards cancelled, all fraud charges removed, card monitoring) and are not worried. We do wonder how they got the number but figure that mystery will never be solved.

Even though I am not worried, I do believe in taking action to prevent future problems. I have already started to improve our security and then stumbled upon this article today. It made me realize I have so much more to do and be aware of.


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